FREE SHIPPING for orders over $85
IMPORTANT - When loyalty points or discount coupons reduce the total order balance below $85, shipping charges will apply
• Shipping charges are calculated in real time during checkout based on product weight and shipping Zip Code. Shipping charges start at $7 - $25 and increases about $1 dollar/lb.
How soon will items arrive?
• All Items will be shipped next day after purchase unless mentioned differently in the product listing.
• All our orders are fulfilled within 3-5 business days. However, We do not guarantee delivery.
How to calculate shipping fees for your order?
Simply add your desire products to the shopping cart, checkout, enter your address and the shipping fees will be calculated automatically
• All Items will be shipped next day after purchase unless mentioned differently in the product listing.
• All our orders are fulfilled within 3-5 business days. However, We do not guarantee delivery.
RETURN POLICY
DAMAGED ITEMS
In the event of items being damaged during delivery, we offer the option to either replace or refund the items according to the customer's preference. Please contact us via email at vitina.feo@papavince.com, and we will respond within 24 hours. Kindly include the order number, a contact telephone number, and if feasible, images depicting the damages.
Please note that once food products are opened or used, they cannot be returned.
Please note that during the Christmas season, the return window is extended for all orders placed between November 15th and December 25th. These orders can be returned by January 15th. Once food products are opened or used, they cannot be returned.
CUSTOMER DISSATISFACTION
As all our items are food-related, any unopened items with their original seal intact can be returned within 10 days of delivery with no need for explanation. To initiate a return, simply email us at vitina.feo@papavince.com, and we will respond within 24 hours. Please include the order number, a contact telephone number, and if possible, images of the product.
Once food products are opened or used, they cannot be returned.
Please note that during the Christmas season, the return window is extended for all orders placed between November 15th and December 25th. These orders can be returned by January 15th. Once food products are opened or used, they cannot be returned.